We want to inform our customers that due to the multiple new protocols on internet for online communication resulting from the pandemic crisis worldwide, we must verify the authenticity of the online accounts, most users are verified due to their continued used of our websites, but for those with old accounts with none or low activity up to May 2019, will require verification of their emails. The inactive accounts will be automatically deleted after one (1) year of inactivity. This is a measure aimed to fix the notification problems on certain email platforms, and to integrate the tracking number notifications directly to the user’s emails.
The verification is a simple automatically generated message to confirm receipt of your order via the Internet. You do not need to reply to this e-mail, just clicking the safe link validates your account and it’s a one time requirement.
We are pleased to announce that finally we have the USPS service integration so you can choose your preferred sipping methods, including P.O. Boxes through US Postal service.
This service will be available exclusively online, and we want to thank all carriers working so hard to get your orders on their destinations during these difficult times, so we ask that you spread the word among your friends and family. Thanks to all of you. We hope you are pleased with our products and service and we ask you to please be understanding and caring with all delivery personnel, still working every day to get your products to you.
We are happy to inform our valued customers that we have recently updated the security certificates of our website, we’re really sorry for the inconvenience of finding our website out of reach for this brief maintenance, during the outage of our server, we had to hold up our online business, it was unexpected to our clients, but please know our engineering and operations team are constantly working hard to get everything up and running to your best convenience to keep our site safe and easy to use. We appreciate your patience and understanding. As always, if you have questions or want to give any suggestions, please Contact us we are happy to assist you.
Given the success of our online stores, with this update we extended the secure connections in all our transactions, data management, and added more capacity to our infrastructure and speed up our overall service. We appreciate your loyalty and we want to thank you for making us your number one choice for natural supplements. We’ll continue to work hard to ensure uptime and stability of our platforms, and providing you with our top quality products and service.
We’ve incorporated concepts from the EU General Data Protection Regulation (GDPR) including the EU.
We’ve added explanations on how we process customer data and the types of data that we process, as well as information about your data protection rights.
The new GDPR terms will supplement your current contract with Ancient Formulas and will come into force on May 25, 2018.
In the cases of European purchases/customers, Ancient Formulas and its customers operate as independent controllers of personal data that is handled in these transactions. These new terms provide clarity over our respective responsibilities when handling that data and give both; you and Ancient Formulas protections around that controller status. We are committed through these terms to comply with our obligations under GDPR when we use any personal data in connection with these transactions, and the terms require you to make the same commitment.
The Ancient Formulas Family
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